The University of Richmond Campus Post Office offers a full array of United States Postal Services (USPS) along with mailing supplies and package preparation services. We are also a drop-off and pick-up location for UPS and Fed Ex.

All student mail and packages are distributed through automated parcel and mail lockers.

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  • How do I receive my mailbox information?

    This information can be located under your personal information on your BannerWeb account. If students forget their mailbox number, they should stop by the Post Office with their University ID. We are not permitted to give this information to anyone over the phone or via email.

  • How should mail and packages be addressed?

    We know how important your packages are to you. The correct address and format for all student mail and packages is below. Please do not use your dorm assignment in your address:

    Student Full Name
    UR Mailbox Number
    410 Westhampton Way
    Richmond, VA 23173

    Jane Marie Doe
    UR 0000
    410 Westhampton Way
    Richmond, VA 23173

    To ensure mail is received, please do not use nicknames or abbreviations on any mail or package. The name on all mail and packages must match the student’s ID. If the label on the package or mail is missing, incomplete, misspelled, a nickname, or unable to be read for processing, the mail or package will be returned to the sender within 3 business days.

  • What size packages can I send/receive through the Post Office?

    Students may send packages 2 weeks before their move in date. Because of storage, as well as liability concerns, any package sent to the Post Office more than 2 weeks before the student move in dates may be returned to the sender. If you need help storing items or packages, or want to ship them well ahead of the semester, see storage vendors in the “Additional Services” section here:

    Items too heavy to be handled by one person, as well as any items larger in volume than 2 cubic feet, it may be returned to sender. We do our best to accommodate these deliveries, but cannot always handle and/or hold them.

    Items that are too large for us to accept:

    • Items heavier than 50 pounds
    • Large shelving units
    • Sofas and futons
    • Ottomans
    • Large rugs (any dimension over 6’)
    • Large computer chairs
    • Mini-refrigerators (larger than 19x19x19 inches)
    • Large televisions (greater than 50 inches)
    • Large projector screens
  • Where is the Post Office and when is it open?

    The Campus Post Office is located in the Heilman Center next to the OneCard Office and is open Monday through Friday, 9 a.m.-5 p.m., and 9 a.m. to 12 noon on the weekends (for package pickup only). It is closed on all major holidays.

    Package lockers are at the Post Office, 157 Gateway Village, and Marsh Hall. They are available for pick-up 24/7.

  • How do I know when to come to the Post Office for my package?

    Mail services will email you that your package is ready for pick-up. Please allow the Campus Post Office staff time to process packages. 

  • What happens if I do not pick up my items?

    If a student does NOT claim their mailed or shipped items after 5 business days of receiving the notification e-mail, they will be returned to the sender. Lockers are accessible 24/7.

  • What if I want to send outgoing mail or a package?
    • If you want to send a letter, it must have the appropriate amount of postage (stamps) on it before you mail it. Postage can be obtained from the Post Office and can be paid using cash, check, credit card, or SpiderCard. 
    • Packages that are being sent out must have either a pre-paid label or a return label if not paying with USPS postage.
    • UPS, DHL, LaserShip, FedEx, and the United States Post Office (USPS) pickup and drop off at the mailroom.
    • Please be mindful when ordering from Amazon that anything that is ordered for the same day, may not make it to our facility before we close. We are not responsible for any packages left after hours.
    • Outgoing packages should be brought to the mailroom by 4:15 p.m.
    • We do not sell postage on the weekends and any packages brought in will not go out until the next business day.
    • Please ensure that your package is handed to one on the employees inside the mailroom and that you receive a receipt of drop off. Please do not leave packages in the lobby of the Post Office. We are not responsible for items that are lost or stolen.
  • Does the Post Office forward mail/packages?

    We forward items when students are listed as Study Abroad and one semester following graduation. If you do not classify as one of the above, please get in touch with the mailroom to coordinate having a package sent to you.

  • What if my package needs refrigeration?

    We are unable to offer refrigeration. Please pick up refrigerated items within 24 hours. Any items like flowers or Edible Arrangements will be redirected to the Student Involvement Office in Tyler Haynes Commons.