Frequently Asked Questions
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What is the best way to submit a file?
The best way to submit a file to the Print Shop online is a PDF. This usually ensures nothing is altered in your file when it comes to us.
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What forms of payment do you accept?
We accept cash, check, credit and debit cards. Unfortunately we do not accept Spidercard at this time.
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Do you accept personal jobs?
Yes, we can do just about any job for anyone, on campus or off.
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How many days in advance do you need for a job?
It really depends on the amount of work the job consists of; typically one business day or less. We will have to contact you for larger more complex jobs.
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I have a file too large to submit or email, what is the best way to get that to you?
The best way would be to put it into a BOX folder. You can add in the notes that the file is in BOX, and the person working on the order will contact you for the link.
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Where is the Print Shop located?
We are in Building 133, right next to the facilities building; behind the Cannon Memorial Chapel.
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Do you all help with formatting/layouts?
Yes, we have a graphic designer who can provide assistance.
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How will I be contacted when my job is complete?
For all of the orders placed online, you will be automatically notified when a job is complete. Otherwise, you will receive a phone call or an email.
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What is the biggest poster you can print?
- Mounted posters 36 x 56 inches.
- Banners: 4 feet wide by 12, or however long you need it to be.
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What should I do if I want a price quote first?
Email us at printshop@richmond.edu